The great post-COVID online shopping bet was a costly delusion | Curio
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Bloomberg Businessweek

The great post-COVID online shopping bet was a costly delusion

8 mins | Oct 27, 2022
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Amazon's shares have nearly a trillion dollars knocked off their market value. Several of the biggest e-commerce companies thought the pandemic would permanently change our shopping behaviour. They were wrong. Matthew Townsend examines why most consumers have gone back to their old purchasing habits and how this has become a costly error for those who bet against in-person shopping making a comeback.

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