How AI is getting an emotionally intelligent reboot
Emotional AI which reacts to feelings and facial expressions is rapidly emerging. "In essence, Emotional AI attempts to classify and respond to human emotions by reading facial expressions, scanning eye movements, analysing voice levels and scouring sentiments expressed in emails. It is already being used across many industries, ranging from gaming to advertising to call centres to insurance." Financial Times' Innovation Editor, John Thornhill, looks at the rapid emergence of Emotional AI — which reacts to feelings and facial expressions.
From Financial Times