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Financial Times
6 mins | May 13, 2020

Shopping malls need to travel back to the future

Customers will one day return to physical stores, but are suburban retail boxes beyond rescue? Despite the dramatic impact the coronavirus pandemic has had in shopping malls across the world, and Amazon comfortably filling the gaps, the Financial Times' Business Columnist John Gapper believes there is still hope in the future for them — if a change is embraced, that is. Here, he explains how.

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