How to turn down the noise that mars our decision-making
Is an undesirable variability in judgment failing us all? Unwanted variation in judgments and decisions creates in all types of professions creates “noisy systems” — which create just as much damage as bias. Robert Sutton, a professor of management science and engineering at Stanford, reviews “Noise, A Flaw in Human Judgment” by Daniel Kahneman, Olivier Sibony, Cass R. Sunstein. He reflects on the consequences of human failing at the centre of this practical and well-researched book which is written by an all-star team of academics including a Nobel prize winner.
From The Washington Post