How manners make money in the modern age
Being polite to boost your Uber or Airbnb rating may be disingenuous - but what does that matter? Writing in the Financial Times, Jane Owen argues in favour of the reputation economy, claiming that more manners, no matter the motivation, can only be a good thing. "Good manners is about showing consideration for others. That costs us nothing apart from time and thought, and can even help us advance in our work and career: most of us want to work with people we like."
From Financial Times