Never mind Big Tech — ‘little tech’ can be dangerous at work too
Is widespread 'algorithmic management' the way forward? Technology that uses artificial intelligence to help manage, monitor and coach a company's employees has come onto the markets in recent years. However, as highlighted by the Post Office scandal which saw hundreds of innocent people prosecuted due to faulty software, this technology is not infallible. Sarah O'Connor discusses the dangers of using computers to manage humans and the impacts that "little tech" could have on people's working lives.
From Financial Times