Instacart’s frantic dash from grocery app to essential service
How COVID-19 forced the app to scale five years worth of service and product developments in just weeks. The grocery delivery startup added 300,000 workers in eight weeks, but COVID-19 is still overtaking it in more ways than one. Ellen Huet and Lizette Chapman, writing in Bloomberg Businessweek, explore how the pandemic has fundamentally, and unexpectedly, changed the startup.
From Bloomberg Businessweek