Aeon
Jan 16, 2021 - 23 min
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Becoming a chatbot: my life as a real estate AI’s human backup
36 mins | Dec 18, 2022
Can a person pretend to be a chatbot pretending to be a person? Brenda, a conversational AI developed for real estate, was supposed to be a sophisticated conversationalist that could pass for a human. However, as Laura Preston reflects on her year working as Brenda's off-script voice, she had her shortcomings.
