What 9/11 can teach us about aviation’s post-coronavirus future

Aviation bosses at the time of the attacks expect passenger confidence to return slowly. "Business people will still need some face-to-face contact, he says, but they now realise they need far less. Boards of directors can meet in person two to three times a year. The other board meetings can take place electronically, Mr Carty says. “I think business travel will be seriously affected. I think there’s going to be a serious contraction.”