Jan 14, 2022 - 7 min
How would you like 'WFH' to change this year? An FT columnist shares her expectations. "2020 was all about the new normal. In 2021, thanks to vaccines, we’ll have to retire the new normal and get used to a new new normal. Which, confusingly, will bear some similarities to the old normal. Now we need to determine which parts of the new normal we will incorporate into the new new normal so it has the best of both normals. Keep up!" From using the telephone more to ending 'presenteeism', Emma Jacobs reflects in the Financial Times.