Mar 2, 2020 - 9 min
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Analysing the digital tools helping them to wrestle back control. The pandemic has seen a spike in demand for deliveries such as Uber Eats and Doordash, but many of its employees are concerned that they are not paid fairly for their work. Aarian Marshall examines the delivery driver-created programs emerging to help freelancers keep control of work moderated by intentionally opaque algorithms and ever-evolving pay structures.