Help & support
How long will Rio take?
Rio is still a Beta product. This means that the service is far from fully optimised and, depending on how many users are attempting to use the service, Rio may take some time to respond fully to you.
Please be patient with Rio - they are trying their best to get you your personalised episode as quickly as possible. If they are taking a lot longer than expected, just give them a little nudge and try the search again.