How do I cancel my subscription? | Help | Curio

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Help

How do I cancel my subscription?

If you purchased your subscription from our website:

  1. Log in to your account on your desktop or mobile browser (not the Curio app)

  2. Select account in the top navigation

  3. Under “My subscription” select “Cancel”

  4. Follow the prompts to cancel your subscription

If you purchased your subscription via Apple App store:

  1. Open the Settings app

  2. Scroll down to “iTunes and App Store”

  3. Tap Your Apple ID Email

  4. Select “View Apple ID” (You may be asked to log in)

  5. Tap “Subscriptions”

  6. Select the Curio subscription

  7. Tap “Cancel Subscription” to disable it from auto-renewing at the end of the current billing cycle

If you purchased your subscription via Google Play:

  1. Open the Google Play Store

  2. Tap Menu (3 small horizontal lines) and then Subscriptions

  3. Tap the subscription you want to cancel

  4. Tap Cancel subscription

  5. Follow the onscreen instructions

If you get stuck or can't remember how you purchased your current subscription, contact us on listen@curio.io.