How do I get a refund? | Help | Curio

Help & support


How do I get a refund?

As per our auto-renewal policy, if your subscription is not cancelled 24 hours before its renewal date, then your subscription will renew.

Under the law, you have an automatic statutory right of withdrawal from contracts for purchases of digital content, such as apps, games, in-app items, or other media such as movies or music. The same applies when you purchase a subscription to Curio.

However, when you subscribe to Curio, you agree that the digital content from Curio will be available to you immediately, and you acknowledge that, as a result, you waive your automatic statutory right of withdrawal. Therefore, you will not be eligible for a refund (or any alternative remedy) unless the digital content is defective, unavailable, or doesn’t perform as stated.

If you would like more information on this, please drop one of our team an email at, and they will be on hand to help.